WHAT WE OFFER OUR CLIENTS:

Employee Screening:
At Albion Call Center Staffing Solutions, we carefully screen our applicants to identify capable and qualified individuals to work for you. When we meet with new applicants, we start by assessing their skills and identifying their strengths. Then we talk with them at length about their backgrounds, their interests, and their goals. We ask them whether they feel better suited to multitasking or assigned projects, whether they prefer a more traditional or a more informal corporate culture, whether they prefer hi-tech or nonprofit businesses - and we use that information in our placements. Instead of matching resumes with job descriptions, we match real people with real jobs. You, our client, can be assured that the employee we send you is aware of the responsibilities and duties of your position--and that he or she is qualified to perform those duties in an efficient, professional manner. Each applicant that visits our office completes a detailed application. The applicant provides information on their employment history, education level, and skill set. During the interview, we attempt to assess not only the candidate’s skill level, but also qualities about their personality. The applicant must also agree to Albion's policies and procedures, as well as all safety guidelines.

Testing:
Albion tests applicants on a variety of skills for clerical placements.  Clerical Test – Two pages of questions to evaluate the applicant's filing, alphabetizing, mathematics, and error identification skills.  Quiz Software – Computerized system to evaluate the applicant's abilities in the following areas: Word Processing, Spreadsheets, Databases, Presentation packages, Data Entry and Ten Key, Typing Speed, etc.

Reference Checking:

Every applicant authorizes us to contact a previous employer for detailed written feedback about his or her skills and performance. The reference is a very important part of our applicant evaluation. We use this information to identify the most suitable candidate to send to you. Checking references helps to prevent bad work habits from recurring again with one of our clients.

Background Checks:

In addition, comprehensive background checks are available upon request. Clients may elect to request investigations of local criminal records, educational background, and formal employment verification. Additional charges may apply when these services are requested.

Drug Screening:
Albion is a drug free work environment. Our Workers Compensation company requires us to advise all applicants over the phone about our drug screen policy. The applicant is also required to sign a statement on the application agreeing to Albion's drug free policy.

Processing Payroll:
Albion completes payroll on a weekly basis for all temporary candidates. Albion further pays all payroll tax charges. The client is then invoiced on a weekly basis for all temps working at their site the previous week.

Workers’ Compensation:
All Albion candidates are covered under our Workers Compensation policy. Therefore, Albion alleviates the burden of dealing with on the job injuries. We will pay all Workers Compensation insurance premiums, as well as facilitate the candidates rapid return to work.

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