HOW WE OFFER OUR SERVICES:

Personalized Service to Meet Your Needs:
At Albion Call Center Staffing Solutions, we know that each client and employee has distinct needs, so we spend time getting to know the people we work with. From on-site visits to resume consultation and revision for candidates, Albion's staff make the extra effort to offer excellent, efficient service with a personal touch.

Performance + Experience = Trust:
Since its founding, Albion has forged lasting business relationships with individuals and companies. Why do clients and candidates trust Albion? Because they know that there is no substitute for experience. Albion is under local ownership and management.  Through booms and downturns, hiring frenzies and corporate restructuring, Albion has refined the art of successfully matching workers with companies.

Flexibility, Fast Response, and Follow-Up:
As a local, independent agency, Albion is more flexible than larger services. Individuals and companies who work with Albion can count on immediate, direct response to their needs and concerns. Clients benefit from our ability to adjust sooner and respond faster; candidates value our attention and innovation in resolving problems. After an Albion employee is placed on assignment, we follow up to learn whether we can be of further assistance.

Going the Extra Mile:
When emergencies occur, we are prepared to do whatever it takes to get the job done. Sometimes that means dropping everything to pick up a stranded employee and drive him or her to an assignment. Other times, it might mean sending an Albion staff member out to a client when a project can't wait. Our willingness to step outside the boundaries of traditional placement and staffing is a reflection of our strong commitment to service. When you choose Albion, you know that we'll go the extra mile.

Working with, not for, our clients:
Each of our clients is very important to us, and we are always striving to improve our service. We make an effort to learn about each company we work with--visiting your offices and meeting with you on-site, studying your corporate and marketing information, and following your business in the markets and industry headlines. Being on the lookout for news and trends that affect our clients helps us to anticipate your needs and serve you better.

Our guarantee:
Although we place the highest confidence in our candidates, we recognize that on occasion we may select an employee who is not ideal for your position. Therefore, we extend a 4-hour guarantee with every employee we send out on assignment. If that employee is not satisfactory for any reason, you may notify us and we will replace the employee at no charge.

We're proud of our candidates:
At Albion, we take great pride in our candidates, and we're sure that you will, too. Whether they are clerks, bookkeepers, receptionists, office managers, or telemarketers, our candidates consistently earn positive feedback from our client companies.

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